Legal Intake Specialist Job at Coda Search│Staffing, Ridgefield Park, NJ

cEdGaHJmRVlETjJhcmttRGxGOWhZaDFTaXc9PQ==
  • Coda Search│Staffing
  • Ridgefield Park, NJ

Job Description

Legal Intake Specialists handle the initial calls and inquiries (Web, Email, Chat) from new prospecting clients seeking out a firm to represent them regarding potential injury claims. We provide best-in-class service and obtain detailed information regarding the incident to be reviewed by our attorneys immediately. We approach each interaction with a high degree of attention and sense of urgency to ensure the best possible outcome. Intake Specialists also follow up with all potential clients regarding documentation, next steps and assisting in the sign-up process all while providing an excellent client service experience.

Requirements:

The ideal candidate must possess the following attributes:

• Customer Service Experience

• Professional and empathetic telephone etiquette

• Active listening, verbal and communication skills

• Computer proficiency (Microsoft Office 365/Suite)

• Excellent written skills, spelling, punctuation and grammar

• Ability to obtain, confirm and update data entry at a high level of accuracy

• Acquire detailed and complete in-depth information

• Organizational and time-management skills

• Ability to multitask and prioritize tasks

• Ability to work within a team while handling individual responsibilities

• Adaptability, flexibility, able to perform in a dynamic working environment

The following attributes are highly desirable but not required:

• High Volume / Fast paced Contact Center Experience

• Salesforce Experience (Litify Experience a BIG plus)

• Proficient using multiple software & programs (CRM, VoIP, Electronic signature)

• College Degree a Plus

• Legal Experience a Plus

• Bilingual (Spanish) a Plus

Job Tags

Immediate start,

Similar Jobs

Honeywell

Lead Engineering Technician II - EMC Test Job at Honeywell

 ...have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization #LI #RF #EMC YOU MUST HAVE ~ High School Diploma ~5 years of related experience WE VALUE Have practical experience working with... 

Dmining Technology, LLC

CAD Intern-Part Time Job at Dmining Technology, LLC

 ...CAD work for a variety of transportation projects including traffic signals, street lighting, temporary traffic control, signing/striping, ITS, and fiber optic communications. Developing your skills and experience in a top transportation firm in the northwest. Collaborating... 

Aimbridge Hospitality

Food & Beverage/Night Club Manager - Waterproof $70K-$75K Job at Aimbridge Hospitality

 ...Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and... 

K&K METAL RECYCLING, LLC

Truck Driver Class A CDL Job at K&K METAL RECYCLING, LLC

 ...center for many years. At KKMR we take pride in what we do and the services we offer. We are looking for a Class A CDL Truck Driver who will be responsible for local pick-up and delivery of scrap metal. Home Daily. Duties: Pick-up scrap metal generated by... 

In2 HR & Talent

Onsite Social Media Manager Job at In2 HR & Talent

Job Description: Onsite Social Media Manager Position: Onsite Social Media Manager Reports To: Social Media and Public Relations Director Location: Edison, NJ Position Overview: We are seeking an experienced, motivated, and organized Onsite Social ...