POSITION SUMMARY
The Design Operations Manager (DOM) for our client is a key leader responsible for overseeing the technical execution and operational performance of engineering projects. Reporting to the Senior Vice President/Division Manager (SVP/DM), the DOM ensures that all engineering projects are executed effectively and efficiently while meeting technical and financial requirements, timelines, and client expectations. The DOM is responsible for managing resources, schedules, budgets, and risk while maintaining high standards for quality, safety, and compliance. This role involves collaborating with engineering teams to define and drive project goals, as well as participating in business development efforts such as proposal preparation and client relationship management.
The DOM also plays a key role in ensuring continuous improvement in engineering processes and operations.
Organizational Relationship The DOM is an integral member of the engineering leadership team and works closely with the Division Manager, engineering teams, and other departments to ensure alignment with company objectives.
Accountability The DOM is accountable to the SVP/DM for the successful execution of engineering operations, including meeting project goals, delivering on financial objectives, managing resources, and ensuring client satisfaction. The DOM is responsible for the development, performance, and well-being of all engineering staff within the division.
Authority The DOM, in collaboration with the SVP/DM, has the authority to recruit, hire, promote, terminate, and transfer engineering personnel within the division. The DOM is also authorized to negotiate and approve technical aspects of client agreements or prepare them for SVP/DM review in conjunction with legal counsel.
POSITION RESPONSIBILITIES
Business Development
Pre-project Planning and Technical Oversight
Project Operations and Performance Management
Resource and Talent Management
Policy and Procedure Implementation
Client and Stakeholder Relations
Culture, Leadership, and Employee Development
REQUIRED CAPABILITIES
Operations Management
WORKING CONDITIONS
EDUCATION & EXPERIENCE
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