Pets Best , a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.
As a Customer Care Manager, you will virtually lead a team of Insurance Professionals whose responsibility is to interact with customers on phone, chat, and email channels. You will own full supervisory and administrative responsibilities for the team members and share with other leaders the responsibility overall for a positive, friendly culture in the department that is customer-centric, productive, and contributes to the growth of the business. As their leader, you are their mentor, helping them navigate our culture and realize their professional aspirations in a virtual environment.
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