Bilingual Collections Specialist Job at LHH, Overland Park, KS

cm1CbnEvUWJETjJkcEVlRGxsOWpaeEJUalE9PQ==
  • LHH
  • Overland Park, KS

Job Description

Bilingual Collections Specialist

LHH is assisting with a search for a Bilingual Spanish Collections Specialist for a client in Overland Park, KS. In this role you would work on-site and be responsible for you will work directly with consumers to resolve outstanding account balances, provide exceptional service, and help consumers achieve financial stability. The ideal candidate will have at least 2 years of customer service or collections experience and have ability to work M-F 9:30am to 6:00pm with an 8am to 12pm shift every other Saturday . This is a full-time position paying $21/hour. Read below for additional details!

Key Responsibilities:

  • Provide exceptional customer service.
  • Guide and motivate customers through the collections process.
  • Manage a variety of communication channels (email, inbound calls, chat, and making outbound calls) to work with consumers and establish payment solutions for debt collection and account resolution.
  • Meet key performance indicators as outlined by management.
  • Meet expected quality and compliance standards.

Qualifications:

  • High school diploma or GED required.
  • Spanish speaking - written and oral.
  • Professional communication and interpersonal skills.
  • Call Center experience preferred.
  • Attention to detail and critical thinking.
  • Skilled in problem-solving, negotiating, and resolving conflicts.
  • Commitment to providing best-in-class customer service.
  • Prioritize multiple tasks to ensure successful completion of each debt collection attempt.
  • Ability to work in a fast-paced and changing environment.
  • Ability to work on-site and M-F 9:30am to 6:00pm with an 8am to 12pm shift every other Saturday.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 20 days of PTO
  • GREAT growth opportunities/career path!

Does this sound like something you would be interested in? If so, apply today or email ashley.eaddy@lhh.com!

Job Tags

Full time, Shift work, Saturday,

Similar Jobs

Strategic Employment Partners (SEP)

Report Developer Job at Strategic Employment Partners (SEP)

 ...management provider is looking for a Junior MS SQL Reports Developer - SSRS Developer . They are looking for someone who is excited...  ...Experience in business analysis and data management Pluses Tableau, Power BI, or any other reporting dashboard tool SSIS, SSAS,... 

Sovah Health - Martinsville

Rn Job at Sovah Health - Martinsville

 ...Registered Nurse (RN) - Operating Room (OR) - Full Time $20,000 Sign-on Bonus Eligible...  ...Position Summary: Provides direct patient care to patients using the nursing process in...  ...a home health & hospice agency, advanced wound healing center, cardiac rehabilitation center... 

Family Promise, Inc

SSVF Housing Specialist Job at Family Promise, Inc

 ...and providing assistance to over 50,000 family members annually. Role Description This is a full-time hybrid role for a SSVF Housing Specialist located in Panama City, FL. The SSVF Housing Specialist will be responsible for case management, social housing,... 

RPS Imaging

Delivery Driver Job at RPS Imaging

 ...Driver/Warehouse Ad RPS Imaging, a radiology supply & service company located out of Michigan City, currently has an open position for a full-time delivery driver/warehouse associate.This position will involve regular day trips throughout our four-state territory (IN... 

AcuRite & Chaney Instrument Co.

Graphic & Product Designer Job at AcuRite & Chaney Instrument Co.

 ...thrives in a fast-paced, collaborative environment? Are you energized by the opportunity to participate in the graphical, as well as product design aspects of technical consumer products? Are you looking to join a team of A-players who are obsessed about our consumers and...